A Coaching Approach to Managing Challenging Conversations
Giving open, honest, timely feedback is one of the most important roles a leader plays. It’s also possibly the number one area where a leader can get derailed. Avoiding difficult conversations can become a major obstacle to organisational success. A Coaching Approach to Managing Challenging Conversations provides a practical, conversational structure for achieving synergistic solutions where all parties feel heard and respected.
The one-month advanced-skills program shares tools and resources to guide potentially difficult conversations in a way that is non-confrontational and solutions focused. The program develops skills and confidence to effectively lead difficult conversations including managing under-performance, giving sensitive feedback, and change management.
Program Structure: Pre-program preparation and a face-to-face session.
Suitable for: All educators, from teachers through to system leaders, and corporate services and school support staff.