A Coaching Approach to Managing Challenging Conversations 2021

PROGRAM OBJECTIVES

During the A Coaching Approach to Managing Challenging Conversations program, you will:

  • Develop an understanding of the value of giving difficult feedback to surface blind spots in behaviours, attitudes and performance
  • Identify strategies for providing the positive feedback and recognition in ways that others value
  • Explore typical workplace scenarios requiring honest, courageous feedback
  • Be introduced to practical tools and resources for managing challenging conversations
  • Develop strategies for bringing emotional intelligence to interactions that ensures self-esteem and respectful relationships remain intact
  • Gain confidence to deal with challenging behaviours and situations
  • Build your approach to taking a coaching approach to ‘non’ coaching conversations

Tickets

8 available
A Coaching Approach to Managing Challenging Conversations 2021$390.00

Phase 1 - Program Preparation

From: 11 October 2021
To: 11 October 2021
Location: Online

You will receive some pre-work to complete.

Phase 2 - One-day Workshop

From: 27 October 2021 8:00AM
To: 27 October 2021 8:00AM
Location: Pullman Hotel, Corner Ann & Roma Streets, Brisbane QLD 4000

You will explore tools and resources to guide potentially difficult conversations in a way that is non-confrontational and solutions focus in approach.

Phase 3 - Recognition of Program Completion

From: 28 October 2021
To: 28 October 2021
Location: Online

Participants will receive their certificate of completion.

Tickets

8 available
A Coaching Approach to Managing Challenging Conversations 2021$390.00
AUD $390.00 +GST
= AUD $429.00
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