The A Coaching Approach to Managing Challenging Conversations program will provide:
- Confidence and skills to lead challenging conversations in a range of education contexts
- A ‘coaching approach’ to leading conversations toward positive outcomes
- Confidence and skills to provide feedback to surface blind spots in behaviours, attitudes and performance
- Enhanced communication skills that increase the odds of success in challenging conversations
Welcome & Preparation
You will receive the welcome email with some pre-work to complete – week of 10 July 2023.
You will explore tools and resources to guide potentially difficult conversations in a way that is non-confrontational and solutions focus in approach.
Participants will receive their certificate of completion – week of 31 July 2023.