A COACHING APPROACH TO MANAGING CHALLENGING CONVERSATIONS FACE-TO-FACE

PROGRAM OBJECTIVES

During the A Coaching Approach to Managing Challenging Conversations program, you will:

  • Develop an understanding of the value of giving difficult feedback to surface blind spots in behaviours, attitudes and performance
  • Identify strategies for providing the positive feedback and recognition in ways that others value
  • Explore typical workplace scenarios requiring honest, courageous feedback
  • Be introduced to practical tools and resources for managing challenging conversations
  • Develop strategies for bringing emotional intelligence to interactions that ensures self-esteem and respectful relationships remain intact
  • Gain confidence to deal with challenging behaviours and situations
  • Build your approach to taking a coaching approach to ‘non’ coaching conversations

Tickets

21 available
A Coaching Approach to Managing Challenging Conversations Face-to-Face 2022$440.00

Welcome & Preparation

From: 1 August 2022
To: 1 August 2022
Location: Online

You will receive the welcome email with some pre-work to complete.

Workshop

From: 12 August 2022 8:15AM
To: 12 August 2022 4:00PM
Location: Pullman Hotel, Brisbane

You will explore tools and resources to guide potentially difficult conversations in a way that is non-confrontational and solutions focus in approach.

Certificate

From: 16 August 2022
To: 16 August 2022
Location: Online

Participants will receive their certificate of completion.

Tickets

21 available
A Coaching Approach to Managing Challenging Conversations Face-to-Face 2022$440.00
AUD $440.00 +GST
= AUD $484.00
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